Privacy Policy – Crick AI
Crick AI ("Crick AI", "we", "us", or "our") is a product owned and operated by Spotto Media Private Limited ("Company"). We recognize the importance of maintaining your privacy and are committed to protecting your personal data.
This Privacy Policy explains how we collect, use, store, and protect your information when you use the Crick AI mobile application, website, and related services (collectively, the “Services”).
The terms "you" and "your" refer to users of Crick AI.
By accessing or using Crick AI, you agree to this Privacy Policy.
1. OBJECTIVE
The objective of this Privacy Policy is to:
- Protect personal data of users, employees, and partners
- Ensure compliance with applicable Indian laws, including the Information Technology Act, 2000 and Digital Personal Data Protection Act, 2023
- Maintain transparency regarding how user data is collected and used
2. SCOPE
This Privacy Policy applies to:
- All users of Crick AI (mobile app, website, and services)
- Business partners, vendors, and service providers handling user data
- Both current and former users
3. INFORMATION WE COLLECT
We may collect the following categories of information:
a) Personal Information
- Name
- Email address
- Mobile number
- Username and password
b) Identity & Verification Data (if required)
- Government-issued ID (e.g., Aadhaar, PAN, passport, voter ID)
- Date of birth
c) Usage & Device Information
- Device type, operating system, IP address
- App usage behavior, session duration, interactions
- Log data and analytics
d) Analysis & Engagement Data
- Matches viewed
- Cricket analysis accessed
- Team combinations viewed or created
- User preferences and interactions with analysis
e) Payment Information (if applicable)
- Billing details (processed via secure third-party payment gateways)
f) Optional Information
- Preferences, interests, and survey responses
4. HOW WE USE YOUR INFORMATION
We use your information for the following purposes:
a) Service Delivery
- Provide AI-based cricket analysis (match insights, player performance trends, and data-driven breakdowns)
- Generate data-backed team combinations and insights
b) Personalization
- Improve analysis and recommendations based on your behavior and preferences
c) Communication
- Send updates, alerts, match insights, and product announcements
- Provide customer support
d) Analytics & Improvement
- Analyze usage patterns to improve product features and AI models
e) Marketing (with consent)
- Send promotional offers, campaigns, and relevant content
f) Legal Compliance
- Comply with applicable laws and regulatory requirements
5. LEGAL BASIS FOR PROCESSING
We process personal data based on:
- Your consent
- Performance of a contract (providing services)
- Compliance with legal obligations
- Legitimate business interests
You have the right to withdraw consent at any time.
6. DATA SHARING & DISCLOSURE
We do not sell your personal data.
We may share your data with:
- Service providers (hosting, analytics, payment processors)
- Legal authorities when required under law
- Business transfers (merger, acquisition, restructuring)
All third parties are required to maintain confidentiality and data security.
7. DATA STORAGE & RETENTION
- Your data is stored securely on servers located in India or compliant jurisdictions
- We retain your data only as long as necessary for:
- Service delivery
- Legal compliance
- Business purposes
You may request deletion of your data.
8. SECURITY MEASURES
We implement reasonable security practices, including:
- Encryption of sensitive data
- Secure servers and firewalls
- Access controls and monitoring
- Regular security audits
9. COOKIES & TRACKING TECHNOLOGIES
We may use cookies and similar technologies to:
- Enhance user experience
- Track usage patterns
- Personalize content
You can control cookies through your browser settings.
10. YOUR RIGHTS
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Withdraw consent
- Raise grievances
To exercise your rights, contact us below.
11. THIRD-PARTY LINKS
Crick AI may contain links to third-party websites or services.
We are not
responsible for their privacy practices.
12. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time.
Changes will be posted on
this page with an updated effective date.
13. CONTACT & GRIEVANCE OFFICER
Email: help@spotto.co.in
Company: Spotto Media Private Limited
14. CONSENT
By using Crick AI, you consent to the collection and use of your information as described in this Privacy Policy.